Where do you ship?
We ship all across the US and internationally.
What are your shipping options for domestic U.S. orders?
Our shipping carrier for domestic orders is USPS. We offer First Class (3 - 5 business days), Priority Mail (2 - 3 business days), Priority Mail Express (1 business day), and local pickup for anyone in the NYC area. There is also an option at checkout for UPS if you prefer.
Shipping times vary from carrier to carrier, and any delays that may occur in the process of shipping with those shipping carriers are out of our control. If you notice any delays, please contact the carrier for further information.
Please allow 3 - 5 business days for all ready-to-ship items. Made-to-order item delivery estimates are specified within the description on the product page. Find updated details on our estimated shipping dates here. For quicker shipping, contact us!
Do you ship internationally?
Yes! Shipping costs are calculated at checkout and vary based on your location. Duties and taxes are not included in the cost of shipping at checkout and are calculated based on each product’s origin, material composition, use and final destination. These duties are taxes are not included in the price on our website and are the responsibility of the customer. If your order has duties and taxes that need to be paid, they will contact you to pay before releasing your shipment.
What are your shipping fees?
Shipping rates vary and are calculated at checkout.
What is your return/exchange policy?
Due to the nature of our items, returns and exchanges are not permitted. Please consult the Sizing Chart before placing your order to ensure you are getting the correct size. You may also Contact Us with any additional questions before you place your order.
Find our full Refund Policy here.
Do you have a showroom?
Yes, we do! Our showroom is located in Manhattan and is available by appointment only.
How do I make an appointment?
Please email us firstname.lastname@example.org. We are also taking virtual consultations!
Where are your clothes made?
All of our clothing, unless specifically noted, is ethically made in New York City’s historic Garment District.
Do you design custom outfits?
Yes, we do! We offer custom outfits for bridal, groomswear, and kids outfits. For a bridal consultation, contact us!
Do you do alterations?
Alterations on our ready-to-ship items can be done and prices vary based on the alterations needed.
Do you make kids outfits?
Yes, we do! Check out our kidswear line here. If you’re looking for something specific, feel free to contact us!
Have any other questions, feel free to email us at email@example.com!